Frequently Asked Questions

Frequently Asked Questions

Does it cost more to have a home consultation compared to taking my pet to a clinic?

The cost for a vet to come to your house will likely cost slightly more than having you take him/her to a veterinary practice. However, if you have multiple pets, then it will likely cost less as discounts will apply.

Does a mobile vet offer all services available at a clinic?

No. As an example, surgical procedures that require general anaesthesia can not be carried out in a house visit. In these cases, the attending vet will do the first aid if necessary and advise you to take your pet to a veterinary practice. Though, minor procedures that would only require sedation can be done at a home visit. An example of that is a minor stitch up.

Other than that, most of the vet care can be carried out in a house visit.

Does a mobile vet carry all the equipment necessary to undertake a comprehensive consultation?

Yes!!! As far as thorough assessment is concerned, the vet will have all the equipment necessary to assess your pet in the same way it would be done in a consult room of a general veterinary practice. The only limitations faced sometimes are the pet’s collaboration as well as handling the animal for assessment. 

What if I have a problem with my pet and the mobile vet is not available straight away?

In this case, you will need to take your pet to the closest available veterinary practice, or if it is after hours, then to your closest animal emergency centre.

Does the mobile vet offer the same level of service and guarantee of the services provided?

The level of service of a mobile vet will be based on the benefits of the convenience of having a vet coming to your house. For some, it allows their pet to be cared for, for others it avoids driving around with a stressed pet. The guarantee is always provided based on transparency and good communication between the vet and the client, and that is what we always aim for.

Is my pet's bad breath a sign of disease?

From dental problems due to an inappropriate diet or possible more serious health problems, bad breath can have various causes. Find out what to do now! Book now online or chat with us via the app!

  1. Schedule a consultation type from the Digitail App or the Online Booking system on our website.
  2. Your appointment request will be reviewed as soon as possible and we will help you prepare for the consultation.
  3. The week before and the night before your appointment, you will receive a reminder.

Curiosity can be the enemy of your pet. Always be one step ahead of him discussing with us what he is allowed and what he is not allowed to consume.
Book now online or give us a call.

How to I treat IRRITATION AND SCRATCHING from my pet?

Scratching is a natural reflex, but when it is very common and causes injury, it is a problem.
Find out in advance what to do by talking to our veterinarians.

What to do when my pet has APATHY AND LACK OF APPETITE?

The anamnesis is the key to a correct diagnosis. Talk to our doctors to find out the possible causes for such symptoms, but also what you can do to make your friend feel better.

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Adelaide Metropolitan Area

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